Culture

Why do we do what we do?

We live and work in communities that we care deeply about.Our focus is on protecting the welfare of our neighbors, their health, property and businesses.

health-icon.png
property-icon.png
business-icon.png
jp-pest-services_whydowedowhatwedo_1000x800.png
jp-pest-services_trust_1000-01.png

Trust

  • Trusted by New England Since 1925
  • Recommended by Thousands of Satisfied Customers
  • Family Owned and Operated
  • Service Professional ID Badges Visible at All Times
  • Pre-employment Background Screenings Required for All Team Members
  • Fully Insured in All States Serviced

Community

  • Prominent Supporter of Many Local Charities & Organizations Including the Boys & Girls Club
  • Over 6,880 Hours Provided Annually to Employees for Charitable Involvement
  • Providing Career Opportunities in More than 50 Counties Throughout New England
  • Our Employees Live in the Communities We Serve
jp-pest-services_community_1000-01.png
jp-pest-services_expertise_1000-01.png

Expertise

  • Industry Leading Training Program Led by Certified and Degreed Entomologists
  • Ongoing Proficiency Testing and Advancement Training Programs for Service Professionals
  • Fully Licensed and Certified Service Professionals
  • Committed to Solving All Pest Problems from Common to Complex

Peace of Mind

  • Guaranteed Service Results
  • Reduced Risk Material Programs
  • Thorough Inspections That Yield Tailored Solutions
  • Superior Support from Local Customer Care Specialists
  • Pest Solutions for All Seasons
  • Timely Responses to Quickly Get Your Property Back on Track
jp-pest-services_peaceofmind_1000-01.png

The History of JP Pest Services

A Storied Beginning

Picture the “Roaring Twenties,” a time of unlimited economic growth, prosperity, and opportunity in the United States. During this exciting time, Portuguese immigrant, J. Justin Pestana, “Jack,” and his wife Gladys, were staking their claim on the American Dream by launching J.P. Chemical Company in 1925. Jack had a plan to build a janitorial supply business to serve the greater Boston Metro area.

For nearly four years after the company was formed, Jack enjoyed steady and profitable growth and even began a side business that provided pest control services to his customers. The future looked bright for Jack and Gladys; however, a darkness loomed for American businesses and the world would soon be rocked by an unexpected turn of events..

1929 changed everything for everyone in every walk of life when the Stock Market crashed on October 29th. Known as Black Tuesday, this event spawned the Great Depression, painting a doomsday picture for businesses like J.P. Chemical Company. Shuttered businesses meant a stop on orders for janitorial supplies; however, pest issues remained persistent and by this time Jack was an experienced exterminator. He knew what he needed to do to save his dream as an American business owner. Jack retargeted J.P. Chemical to focus on pest management, launching his new strategy from the Pestana family farm in Amherst, New Hampshire. From there, Jack continued to emphasize his strategy of quality over quantity, enabling the business to grow and remain viable for the long duration of the economic downturn.

Passing the Torch

In 1964, Jack passed away, leaving the business to his son, Justin, who had grown up watching and working alongside his father. After graduating from Purdue University with a degree in Urban Entomology, Justin served in the U.S. Marine Corps, reaching the rank of Lt. Colonel. According to Justin, his military service and training established the basis of his core values and leadership skills, both of which proved invaluable to the expansion of J.P. Chemical Company. Leveraging that military discipline allowed Justin to improve the business’ organizational structure, which yielded significant benefits for both his employees and customers. To maintain a competitive advantage in the marketplace, Justin always invested in top education and training for his growing team. The business also started to develop a unique brand identity that included a stylized green and white logo and professional uniforms for service professionals.

A Changing Landscape

As technology advanced by leaps and bounds, thanks in part to the United States’ space program and determination to beat the Russians to the moon, the company’s base expanded to reach residential markets, which helped establish J.P. Chemical Company as a pest control leader within the New Hampshire and Boston Metro areas. The business grew primarily through word of mouth and customer referrals. The headquarters was relocated in 1995 to Emerson Road in Milford, New Hampshire, where the company remains with additional buildings located nearby on Hammond Road. Well-known and respected by industry peers, Justin served as president of the New England Pest Management Association and the National Pest Management Association during the 1980s. He was also active in many community organizations, including his local Rotary Club.

Continuing the Family Tradition

Justin and his wife, Paula, had a daughter, and two sons, Joe, and Chris. Like their dad, the brothers learned the family business from an early age by working alongside him before going to college. Upon graduating, the brothers returned and continued working by their father's side until he retired in 2000. Joe, now president, and Chris, vice president, took control of J.P. Chemical Company. One of Chris's first business contributions was creating what became a flagship service, the Home Quarterly Program, in 1995. Meanwhile, after careful field research, Joe developed the Contact Center, which proved to be a significant operational pivot for the company. 80 years after their grandfather, Jack, established the business, Chris and Joe remained committed to its growth and innovation. By prioritizing investments in recruiting and hiring, they have been able to source a new tier of professionals charged with initiating, leading, and managing the company’s continued growth and fostering JP’s Vision and Mission. To this day, their efforts remain rooted in the simple formula for success, perfected by their father and grandfather: treat all people with respect and provide exceptional service.

Navigating an Evolving Industry

While Joe and Chris secured their places at the helm, the pest management industry underwent a progressive transformation. It rapidly moved away from treatment-based services to inspection-based services. Significant technological advancements transformed pesticides, equipment, communication, and operational software. Joe and Chris readily adapted and began to transform their business into the professional and progressive company that it is today.

Diversifying and Redefining

Around 2001, Joe and Chris created specialized services and dedicated roles for food and pharmaceutical manufacturing businesses to deliver niche expertise to customers with unique pest management needs. As the business evolved, the brothers recognized the need for a rebrand to better reflect the true nature and capabilities of the company. In 2004, they changed the name of the business to JP Pest Services. This strategic name change resonated with consumers and helped shift customer perception that the business was solely dependent on chemical use to control pests. Beginning in 2010, the brothers continued to diversify the company’s services by adding divisions for mosquito and tick, wildlife, and bed bug control services because of the growing pressures these pests presented in the residential and commercial markets. These specialized divisions helped energize JP’s ascent on the New England market and allowed for greater expansion into Connecticut, Vermont, Massachusetts, Rhode Island, and Maine. Onward!

Many family businesses fail in their succession plan after the first generation retires. This is not the story of JP Pest Services. Family-owned and operated, JP Pest Services continues to realize growth, advance service professionalism, and enjoy consumer brand loyalty with each succeeding generation. Joe and Chris have led the company to new levels of success and service through the team of professionals they have carefully recruited, all while maintaining their father’s and grandfather’s legacy contributions. The brothers attribute their continued success to their shared desire to plan for the future while keeping exceptional service as the primary target. They continue to go to great lengths to define JP’s vision and mission, providing all employees with a clear road map for professional success in support of superior customer satisfaction. Today, JP Pest Services protects the human health of community members throughout New England from pest threats that range from common to complex. The business executes on this goal through highly trained Service Professionals in the field, along with a Customer Support Team who are second to none at providing peace of mind for customers.

Our Current Commitment

Today, our goal is to protect the welfare of our neighbors in the communities we serve. Through our many service programs performed by the best trained Service Professionals in the industry, we protect human health, stored goods, and food, along with residential and commercial structures from diverse pest scenarios. All of our Service Professionals are licensed, continuously educated, and supported by a large staff of experienced, results-oriented leaders. Our team of highly trained professionals consistently helps our customers meet their needs. For all of these reasons and more, JP Pest Services remains the trusted name in New England for professional management solutions since 1925. As Joe and Chris like to say, "Our people will lead the way!"

Timeline of Events

1920

1920

The 19th Amendment to the U.S. Constitution Is Ratified, Giving Women Voting Rights

Test123

1923

1923

The Jazz Age Begins 

Test123

1925

1925

J. Justin Pestana, “Jack” establishes J.P. Chemical Company

Test123

1930

1930

J.P. Chemical Company Transitions from Janitorial Supplies to Professional Pest Management

Test123

1931

1931

Construction of the Empire State Building Is Completed

Test123

1933

1933

The 21st Amendment to the U.S. Constitution Is Passed, Ending Prohibition

Test123

1940

1940

The Insecticidal Properties of DDT & Benzene Hexachloride Are Discovered

Test123

1941

1941

World War II Begins in the United States

Test123

1944

1944

The Battle Known as "D-day" Begins

Test123

1951

1951

Cleveland-based Disc Jockey Alan Freed Plays a New Music Style & Coins the Term "Rock and Roll"

Test123

1953

1953

James Watson & Francis Crick Discover the Double Helix (DNA)

Test123

1964

1964

Justin Pestana Assumes the Role of President for J.P Chemical Company after Graduating from College & Serving in the US Marine Corps

Test123

1968

1968

Martin Luther King, Jr. Is Fatally Shot in Memphis, Tennessee

Test123

1969

1969

American Astronaut Neil Armstrong, Is the First Man to Walk on the Moon

Test123

1969

1969

The First Woodstock Music Festival Takes Place on a Dairy Farm in Bethel, New York for Half a Million Attendees

Test123

1970

1970

President Nixon Signs the National Environmental Policy Act (NEPA)

Test123

1972

1972

William D. Ruckelshaus, Administrator of the Environmental Protection Agency, Bans Almost All Uses of DDT in the U.S.

Test123

1973

1973

Secretariat Becomes the First Horse in 25 Years to Win America’s Coveted Triple Crown

Test123

1980

1980

Justin Pestana Is Named President of the National Pest Management Association

Test123

1983

1983

Astronaut Sally K. Ride, Becomes the First American Woman in Space

Test123

1989

1989

The Berlin Wall Falls

Test123

1991

1991

Justin Pestana Enforces J.P. Chemical Company’s Brand Identity with the Addition of Professional Uniforms for Field Staff

Test123

1991

1991

The Internet Becomes Available for Unrestricted Commercial Use

Test123

1995

1995

J.P. Chemical Company Relocates Business Headquarters to Milford, New Hampshire

Test123

1997

1997

Scientists Successfully Clone the First Sheep, "Dolly"

Test123

2000

2000

The "Dotcom" Stock Market Bubble Collapses

Test123

2000

2000

Brothers, Joe and Chris Pestana Assume the Roles of President and Vice President of J.P Chemical Company after Their Father Retires

Test123

2004

2004

The Boston Red Sox Win the World Series for the First Time since 1918

Test123

2007

2007

J.P. Chemical Company Becomes JP Pest Services

Test123

2008

2008

Senator Barack Obama of Illinois Becomes the 44th U.S. President, & the First African American to Hold the Office

Test123

2012

2012

JP Pest Services Completes Construction of a New State of the Art Training Center

Test123

2013

2013

Bombs Detonate near the Finish Line of the Boston Marathon

Test123

2020

2020

Nasa's Mars Exploration Program Launches Spaceflight Mission to Mars with the Perseverance Rover

Test123